The General Assembly enacted the Maryland Public Information Act (PIA) to codify the public’s right to information about government activities. This right lies at the heart of a democratic government. The Public Access Ombudsman makes reasonable attempts through mediation to resolve PIA disputes between applicants and custodians.
Early resolution of disputes through the Ombudsman program saves time and resources and increases public knowledge and awareness of the PIA process. The Ombudsman’s mediation process is entirely voluntary, confidential, and, in many cases, doesn’t require an attorney.