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Request Mediation

For assistance with a dispute between a requester and an agency, please contact the Public Access Ombudsman by filing out the form below.

Excessive feeDenial of fee waiver requestDocuments withheldDocuments redactedNo responseOverly broad requestRepetitive or redundant requestsOther

Download documents you may need to participate in the mediation process. For your information, the packet includes Tips for a Successful Mediation, and Tips for Making and Responding to a PIA Request. Also available are items you may need to review and understand prior to the beginning of the mediation process. Several items require a signature (either electronic or actual), while others are informational. To engage the mediation process you will be asked to review these materials and return the items that require a signature so that the process may begin.

For more information, contact the PIA Ombudsman’s office at 410‐576‐6560 or by email at If you prefer to mail paper documents, please send them to:

Lisa Kershner
Public Access Ombudsman
Office of the Attorney General
200 St Paul Place 25th Floor
Baltimore MD 21202