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Posts Tagged ‘Customer Service Promise’


At Your Service: Natural Resources Professionals Are Standing By

A key function of the Maryland Department of Natural Resources is providing the best information possible to the public we serve. To that end, the department provides a customer service email,, as well as dedicated phone lines, email newsletter subscription services, and social media platforms through which the public can contact the department. Questions  Read the Rest…

Fulfilling the Promise

The State of Maryland makes a customer service promise: every state agency pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

Governor Hogan Honors Employee for Customer Service

Somers Cove Marina Executive Director Tom Schisler Recognized at Board of Public Works Governor Larry Hogan recognized Maryland Department of Natural Resources employee Tom Schisler today with a Customer Service Heroes Award. Schisler, executive director of Somers Cove Marina in Crisfield, was honored for enhancing customer service and improving facility maintenance at the state-managed marina.  Read the Rest…

Maryland Boaters Can Now Renew Vessels Online

New Interagency Platform Enhances Renewal Process As part of Governor Larry Hogan’s Customer Service Promise to provide government services in an accessible and convenient manner, the Maryland Department of Natural Resources announced today that Maryland boat owners can now renew their vessel registration online. The new digital platform can be accessed through the department’s online  Read the Rest…

Hogan Administration Saves Harford County Residents Time with Combined Service Center

New Office Creates “One-Stop Shop” for Customers Delivering on the Hogan administration’s Customer Service Promise, Maryland Department of Transportation (MDOT) Deputy Secretary Jim Ports today joined Maryland Department of Natural Resources (DNR) Assistant Secretary Allan Fisher and Maryland Department of Transportation Motor Vehicle Administration Administrator (MVA) Christine E. Nizer in officially unveiling a combined service  Read the Rest…

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Maryland DNR Virtual Ranger

Join our Maryland State Park Rangers on a video virtual ranger experience