December 2024 Honorees

Corey Shufford

Over the past year, Corey has consistently exceeded expectations, demonstrating reliability, attention to detail, and a strong work ethic. Corey handles tasks promptly, troubleshoots effectively, and presents solutions rather than just problems. He has become my go-to person for completing challenging assignments. He consistently goes above and beyond, such as sealing a repair site to prevent issues others might overlook. Corey is well-liked by tenants and coworkers, ensuring immediate attention to tenant needs and teaching others how to use systems like Emaint effectively. Over the past three months, Corey has stepped up during his supervisor’s absence, taking initiative without being asked and ensuring smooth operations. Corey’s reliability, initiative, and commitment to excellence make him a clear choice for this recognition.

John Schiren

John is a consummate professional. He came to DGS from Curtis Power Solutions with a background in generator service. He serviced our generators for several years before coming here. Now that he is an employee of DGS, he has taken ownership of the Senate Building as a Facilities Management Technician. He takes the initiative to get things done without being asked. His pleasant demeanor and attitude are a winning attribute to the DGS OFM Annapolis Team. He always lends a hand to help any team member despite the buildings they work in. We are very fortunate to have him as an employee.

Veronica Brown

On December 12, 2024, Security Officer Veronica Brown was assigned to the Legislation Services building. Upon screening a visitor through the security checkpoint, she noticed he possessed a state contractor’s identification card that did not belong to him. Upon further investigation, Security Officer Brown was able to ascertain that the identification card belonged to a former state contractor who no longer worked on the property. Security Officer Brown quickly confiscated the state contractor’s identification card and notified her supervisor to report the incident. Security Officer Brown’s attention to detail and keen observation exemplify the mission of the Maryland Capitol Police. The violation was corrected and will be investigated further thanks to Officer Brown’s thorough investigation and experience.

Monica Franklin

Monica Franklin is nominated for Caught Doing Great Service for her customer service. While in the process of generating an urgent purchase order to pay a vendor, Monica stepped in at the end to push the process through to completion. She made sure to personally connect with each approver in the process to push things through quickly so that we could meet our deadline, which was truly above and beyond. In addition, Monica is always friendly and extremely helpful, and I know that she is helping DGS shine to our customers with her strong work ethic. Monica really came through on this project through her communication with all parties involved.