April Honoree

Alicia Sweeney is temporarily reassigned to work with MDResponds, working on processing and onboarding volunteers to work on various COVID-19 Pandemic missions. Alicia has approached her reassignment with a customer service orientation, toward the volunteers, toward the staff at MDR, and with those of us who are also working on volunteer onboarding. She’s shared shortcuts and time savers that she has discovered working in a new-to-her system, and has developed a proposal which may revamp the process and make it much more effective and efficient. She’s displayed a great attitude and a willingness to see a need and find a way to attempt to solve it.