{"id":13425,"date":"2017-03-21T14:02:28","date_gmt":"2017-03-21T18:02:28","guid":{"rendered":"http:\/\/news.maryland.gov\/dnr\/?p=13425"},"modified":"2017-04-18T13:12:16","modified_gmt":"2017-04-18T17:12:16","slug":"new-way-to-plan-your-stay-at-maryland-state-parks","status":"publish","type":"post","link":"https:\/\/news.maryland.gov\/dnr\/2017\/03\/21\/new-way-to-plan-your-stay-at-maryland-state-parks\/","title":{"rendered":"New Way to Plan Your Stay at Maryland State Parks"},"content":{"rendered":"

New Park Reservation System Goes Live April 3<\/em><\/p>\n

\"\"<\/a>The Maryland Park Service’s<\/a> reservation system\u00a0is transitioning to a new website \u2014 parkreservations.maryland.gov<\/a> \u2014 starting at 9 a.m. April 3, 2017.<\/p>\n

To allow for a smooth transition, the online reservation system will be unavailable from March 28 to April 2. During that time, existing park reservations will be transferred to the new system.<\/p>\n

Walk-in reservations will continue to be accepted during the transition period.<\/p>\n

“This new intuitive online system will provide a great user experience and easy-to-use options for customers planning their visit,” Maryland Park Service Superintendent Nita Settina said.<\/p>\n

The system can help\u00a0prepare trips to Maryland\u2019s vast network of 72 state parks. Customers will be able to make reservations for more than\u00a02,500 campsites, 38 cabins, picnic shelters and other lodging and recreational options\u00a0through the website<\/a> or by calling\u00a0888-432-2267, 866-804-7846 (TTY\/TDD) or 410-500-9901 (international) between 9 a.m. and 5 p.m. Monday through Friday.<\/p>\n

For park reservations, transaction fees will be reduced to $6.25 per reservation and $4.75 per transaction to cancel or change reservations at most parks. Separate charges apply for Assateague State Park<\/a>.<\/p>\n

Frequently Asked Questions<\/strong><\/p>\n

When will the transition occur?<\/em>
\nThe Maryland Park Service will begin the process of transitioning to its new reservation service provider March 28, 2017, and will fully transition to the new provider at 9 a.m. April 3, 2017.<\/p>\n

Will there be an interruption of service during the transition?<\/em>
\nYes, a brief one.<\/p>\n

From March 28 – April 2, customers will not be able to create, cancel, or change reservations via the internet or call center. This \u201cblackout period\u201d is required to ensure a smooth transition to the new reservation system. [However, if inventory is available, customers will be able to reserve it at the park office.]<\/p>\n

How will customers make reservations in the new system?<\/em>
\nCustomers will be able to make reservations via the internet, call center or at [select] state parks.<\/p>\n