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Caught DGS August Honoree

Courteous Customer Service, Dedication to Duty, Professionalism and Competency…

Jan Brown displays these characteristics when working in the Maryland Capitol Police (MCP) Annapolis Security Card Processing Center. Jan has been a state employee for 30 years, 23 of which have been with DGS. Prior to joining DGS, she worked with the Maryland State Police and Maryland Department of Corrections (Home Detention Unit). Jan has performed such jobs as security officer, police communication officer (PCO), and now administrative specialist II with MCP.

Jan started working with the Maryland Capitol Police in 1988 as a security officer. She excelled and was quickly promoted to PCO and again to Administrative Specialist II assigned to the Security Card Processing Center. She is a leader in the ID room and the most knowledgeable about the operation, software systems used, and state laws regarding the issuance of ID cards. Jan also travels across the state (mobile ID unit), processing ID cards for many other state agencies. She does an outstanding job representing DGS-MCP with professionalism and competency.


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